1. mgpeterson's Avatar
    My email and Facebook stopped working. I no longer receive messages. When I go to email settings and try to log in, I get the error message, "Blank user name. Type a valid user name."
    01-23-10 09:50 AM
  2. Username5300's Avatar
    Try resending your service books
    01-23-10 09:54 AM
  3. mostlydo's Avatar
    is that on the phone or computer?
    01-23-10 09:58 AM
  4. mostlydo's Avatar
    if service books do not resolve, delete app and reinstall.
    01-23-10 10:50 AM
  5. anon1928001's Avatar
    You can resend your service books on your website of BIS (for me it is Dutch Vodafone so I can't help you there).

    You log in there with your username and password and then you should see a menu on the left side saying "Re-send service books".

    That should do the trick normally.
    01-24-10 12:11 PM