1. sls_lily's Avatar
    Please could someone help. .....

    My email just suddenly decided to stop working and has deleted itself so now i can't receive or send emails.

    I went to Email Setup and it asks me to verify when i verify it comes up with an error and asks me to log in again.

    I also cannot download Blackberry App World onto my device

    BBM works no problem as does the browser.

    I have tried removing the battery and the sim card, i have tried switching it between 3G and 3G&2G.

    Any help would be much appreciated.

    THank you
    01-16-12 04:12 AM
  2. aiharkness's Avatar
    Taking the email first, did you do the battery pull with the power on, and did you wait at least 30 seconds? And were you in a location with good mobile signal when you did it?

    Next step is to resend service books.
    01-16-12 06:01 AM