1. joejoe383's Avatar
    Since downloading bb messenger v5.0.0.33, My contact list has been malfunctioning. I cannot access any of my contacts w/o scrolling through the whole list and some of the #'s have disappeared altogether. I have done several master resets and power downs, and Nextel re-registered the device but none of these has solved the problem.

    Looking for ideas.
    12-10-09 11:09 PM
  2. ibbeach0's Avatar
    make sure you set your theme to a stock theme then do a battery pull while the BB is on. wait a few minutes and put the battery back in and see if that clears the cob webs.

    As for the contact issues it sounds like you are running 313. If so there is a temp fix. I do not remember the exact keys but you would hold the alt key and hit R L B D(i think that is right). dO A QUICK SEARCH AND YOU SHOULD FIND THIS FIX FOR THE CONTACT LIST

    FOUND THE RIGHT CODE:
    Originally Posted by lomed7724 View Post
    After a battery pull go into contacts
    Hold the alt key down and enter R B L D
    At least now it can be fixed from the phone
    It must be done after each battery pull
    Last edited by ibbeach0; 12-11-09 at 08:22 AM.
    12-11-09 08:16 AM
  3. relisted's Avatar
    what about if you cant find the bbm at all??
    12-11-09 11:33 AM
  4. Casper34's Avatar
    reinstall your OS
    12-11-09 12:34 PM
  5. Ironman69's Avatar
    I had the same problem with BBM 5. I actually got a handset swap from Telus because of it. I haven't installed BBM 5 again in fear that it will scew up my new handset.
    BBM 5 has too many problems, sticking with the "stock" version
    12-12-09 02:57 PM
  6. tojo152's Avatar
    I think the problem is the 313 software not BBM 5. I'm not into the technical end of it but my problems began with 313 download via DM.
    12-13-09 04:32 PM
  7. truckie4331's Avatar
    i have no problems with the 5.0! i started to have isuues when i downloaded the 313. so everytime i do a battery pull i have to hold alt" then press R B L D this will reorganize your contacts.
    12-23-09 09:22 AM
LINK TO POST COPIED TO CLIPBOARD