1. dariddler02's Avatar
    My device won't open blackberry messenger for some reason. I tried a batter pull and even tried uninstalling and reinstalling the application. Any advice?
    12-03-09 09:52 AM
  2. xtort's Avatar
    Did you update to Messenger 5.0 or are you still using 4.5/4.7?
    12-03-09 10:03 AM
  3. dariddler02's Avatar
    I updated to 5.0 about a month ago and it has been working fine. No problems until this morning
    12-03-09 10:07 AM
  4. xtort's Avatar
    Which OS are you running? Hybrid? .138? .175? I can only guess as to what the problem is. I'm running .175 and haven't had any problems with BBM yet.
    12-03-09 10:31 AM
  5. dariddler02's Avatar
    i fixed the problem by taking a backup of the device, performing a hard reset (restored to factory defaults) then performed a recovery of the data. Pain in the neck but I'm back up and running.

    Thanks for your help
    12-03-09 01:32 PM
  6. Kepeli's Avatar
    I'm running 4.5.0.138 on my Verizon Curve 8330, have Blackberry Messenger 5.0 installed and have no problems (so far, knocking on wood) with opening, sending or receiving messages. I will update if I should run into anything with BBM going forward.
    12-03-09 01:49 PM
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