1. worksux's Avatar
    Everytime i try to add a pin to my BBM it automatically makes it a email contact. I dont have the option to make it a pin instead of email. im currently running .448 on a 9700 and i never had this problem before. can anyone help?

    thanks
    02-17-11 04:32 PM
  2. Matrix Leader's Avatar
    Reasons for that could be any one of the following:

    • You do not have a BlackBerry Internet Data Plan so you need to subscribe for one through your carrier.
    • Network delays.
    • The BlackBerry messenger request is being sent via email and the acknowledgment was placed in the users SPAM/Junk mail folder.
    • There may be corruption in the BlackBerry Messenger installation or contacts list.
    • The PIN of the recipient or the sending BlackBerry smartphone is not active on the wireless network.
    • The incorrect PIN was used when sending the request.
    02-17-11 05:07 PM
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