1. Villordsutch's Avatar
    Now this is normally very easy to do. Setting up an email account. However, this is driving me insane.

    I got to the email set up and begin. Select GMail and it automatically enters @googlemail.com so I remove the oogle bit to make @gmail.com

    I then enter her address ]xxxx{x@gmail.com (obviously not her real address).

    and the password (I select show password to make sure it is right).

    I try to submit and are met with invalid password or username. We tried this a few times and logged in via the computer to make sure it was the correct address and password and we got in first time.

    ...but on the phone it still will not link to her gmail account.

    Any clues on what to do, fix, or add?

    Thank you
    08-06-11 01:30 PM
  2. lunaticwithin's Avatar
    Have you tried leaving @googlemail.com? I know i can receive email at both @gmail.com and @googlemail.com
    08-07-11 07:26 AM
  3. Villordsutch's Avatar
    Sorted it. Thank you for that it worked a treat.
    08-08-11 07:30 AM
  4. carullo's Avatar
    Now this is normally very easy to do. Setting up an email account. However, this is driving me insane.

    I got to the email set up and begin. Select GMail and it automatically enters @googlemail.com so I remove the oogle bit to make @gmail.com

    I then enter her address ]xxxx{x@gmail.com (obviously not her real address).

    and the password (I select show password to make sure it is right).

    I try to submit and are met with invalid password or username. We tried this a few times and logged in via the computer to make sure it was the correct address and password and we got in first time.

    ...but on the phone it still will not link to her gmail account.

    Any clues on what to do, fix, or add?

    Thank you
    :

    1.On your BlackBerry device, navigate to your home screen
    2.Select the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)
    3.Follow the setup instructions provided on your device to create a new e-mail account
    4.Be sure to enter the following:
    ◦Mail Server: imap.gmail.com
    ◦Username: [your full Google Apps email address]
    ◦Password: [your Google Apps password]
    ◦IMAP Port: 993
    5.Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)
    6.Select Next
    7.Select Next again (bypassing the 'Additional Information Required' section)
    8.Select your account type, then select Next
    You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continue
    9.Select the option that mentions 'IMAP/POP'
    10.Select I will provide the settings..., then select Next
    11.Select Set up existing email account...
    12.Enter your Google Apps account information here, with 'imap.gmail.com' as your mail server
    13.Select Next
    14.Select Save
    If setup is successful, you should receive a confirmation message and a new mailbox icon should appear on your device's home screen, labeled with your Google Apps email address.

    If you encounter a problem during setup, please make sure you have enabled IMAP in your main Google Apps Mail settings
    08-08-11 08:21 AM
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