1. wootang00's Avatar
    I have no idea why it does this.
    But whenever i get a new message from bb messenger, it doesnt play the sound that is set on "set ring tones / alerts" but rather another sound.
    I've checked Ring Tones / Alerts -> Instant Messages -> Both Blackberry Messenger Alert and New Message

    Is there any reasoning behind this?
    10-02-09 12:02 AM
  2. RegE's Avatar
    Set your profile on NORMAL and see if it plays the sounds you set. If it does, it confirms that there's bug in the OS. Also, you may try a reset. I make it a habit to reset after I perform any changes that may effect the OS's functionality, or simply to resolve quirks.
    10-02-09 12:37 AM
  3. dcgore's Avatar
    Go to the profiles menu-edit profiles-select the profile in which sound you'd like to change-instant messages-bbm new message-select sound.
    10-02-09 08:14 AM
  4. oceanhut's Avatar
    I just got my Tour and had the similar problem. You have to check the settings for Level 1, Pin, and BBM. They all affected my phone
    10-02-09 09:01 AM
  5. mariefnp's Avatar
    I just got a Tour last week and am having the same problem. I have tried the suggestions listed above. No help! Guess I have to bring it back!
    10-17-09 07:58 PM