1. anushkasarin's Avatar

    I have a Blackberry Bold 9700 running on a v5.0.0.321 (Platform and my Blackberry Messenger keeps freezing/hanging up. When it does this I can not open any conversation threads, send or receive new messages.

    I eventually end up doing a battery pull and then rebooting my blackberry to get it working again. Sometimes this happens 3-5 times a day and sometimes once a week.

    I have deleted and reinstalled the blackberry messenger application about 3 times and that has not worked.

    Suggestions and solutions would be most welcome!

    02-27-10 07:03 AM
  2. stoneland's Avatar
    I have a different phone and OS than you, but when I had BBM it had all these bugs for me too, freezing being one of them. I got fed up and downgraded.
    02-27-10 09:31 AM
  3. dictoresno's Avatar
    it happens alot for me too. are you part of a BBM group? i find that it happens more often when you are part of the group chat thats constantly updating.
    03-02-10 02:15 AM