1. blakeC03's Avatar
    My phone randomly shut off today and I turned it back on and noticed that the blackberry messenger icon was gone. I went to the menu and chose "show all" and the icon was still missing. I also checked under options>advanced>apps and it says that I still have the Blackberry messenger 4.5. Any ideas what happened and how I could retrieve my bbm??? P.S. my carrier is Verizon
    07-29-09 08:24 PM
  2. rachel0179's Avatar
    Did you move it into another folder, check ALL folders.


    options, advanced, host routing table, menu key, register..

    try that too
    07-29-09 08:28 PM
  3. blakeC03's Avatar
    I'm sorry I don't understand which to register
    07-29-09 08:31 PM
  4. rachel0179's Avatar
    Options, advanced, host routing table, menu key, you will see a register now option, click it.
    07-29-09 08:36 PM
  5. rachel0179's Avatar
    You were not trying to install another version of BBM were you?
    07-29-09 08:37 PM
  6. blakeC03's Avatar
    No. I'm just trying to find my original version considering the fact that it's telling me that it is still an application on my phone.
    07-29-09 08:41 PM
  7. blakeC03's Avatar
    And I did what you said with the "register now" but still no bbm =\
    07-29-09 08:42 PM
  8. rachel0179's Avatar
    Did you check ALL folders you have.. it might have been dragged into something
    07-29-09 08:45 PM
  9. blakeC03's Avatar
    Yes I've checked every folder
    07-29-09 08:47 PM
  10. rachel0179's Avatar
    hmmmmm, its somewhere on there..

    try a battery pull, device on, take out the battery, wait about 20 secs, insert.
    07-29-09 08:50 PM
  11. blakeC03's Avatar
    07-29-09 08:56 PM