1. juliiie's Avatar
    Hi everyone

    I saw on the threads tht ppl r using BBM over wifi !

    I have this problem with my BB9300: I have the blackberry data plan, i have the service books nd the correct

    simcard, BBM is working fine over 3G connection (mobile network) but when I connect it only to wifi BBM just wont

    work (messages are waiting for my mobile network to come back to be sent, nd I wont receive anything).

    While on wifi only, I have access to the internet, but not to apps like appworld ...

    Can it come from some wifi sometimes offering UMA and sometimes not ?
    Do u know if it comes from wrong settings, or do you have any idea wht I can do ?
    Thanks !
    01-20-11 10:44 AM
  2. juliiie's Avatar
    May I add that I ran a wifi diagnostic test :

    1) the wifi parameters are fine (ip, signal level, network acquired)
    2) there is nothing in the VPN info (im sorry I have no idea wht this is lol)
    3) in the UMA details it reads :
    UMA wifi availble : ok
    BUT connection : no
    status : ISP or wireless network error
    4) blackberry infrastructure : not connected

    does tht mean im connected to the internet but not to the BB servers ?
    if so, how can I manage to get connected ?

    Thanks for your answer !
    01-20-11 04:46 PM
  3. fuzzface1973's Avatar
    In my experience, I find that my 9300 needs to have data services on in mobile connections.

    By default the device connects to wifi in preference to my carrier so I incur no data charges.

    Hope this helps/
    01-22-11 08:44 PM