1. JFHavok's Avatar

    Last day, when I got a contact request from a friend on my Bold 9000's BBM, the program crashed...

    After that, everytime I select the icon, I get this message "Uncaught exception: missing resource file" and the icon, instead of being named "BlackBerry Messenger" is named "net_rim_bb_qm_peer"!!

    I don't really know what to do in order to get it back up and running... I think I've already tried everything:

    I-uninstall BBM via Desktop Manager and reinstalling it - nothing changed
    II- using an old backup - nothing changed
    III- wiping everything to factory - the problem is still there

    UPDATE- I noticed I get the error even everytime I hard reboot the phone... I am so desperate, please someone help me!

    Do you have any idea about how I can solve this big issue? Any help would be much appreciated!

    Thank you very much

    Last edited by JFHavok; 04-19-11 at 11:52 AM.
    04-19-11 08:25 AM
  2. JFHavok's Avatar
    I still have this annoying problem... Anyone has found a solution?

    I've found that there are a lot of people with the same problem, RIM assistance didn't answer me and no one has come up with a solution yet!

    Thank you
    Last edited by JFHavok; 04-26-11 at 06:22 PM.
    04-19-11 12:28 PM
  3. JFHavok's Avatar
    The problem is back again! No one can help???
    04-26-11 06:22 PM