1. passtheboll's Avatar
    I just got a new Tour and I am trying to restore my contacts in BBM via my email address, but it seems to just hang on "Checking email status...". I tried a battery pull, but that didn't work. And it has happened on both 4.7 and 5.0. Any ideas? It worked fine on my old Tour, and completed the whole process in a minute or 2.
    11-01-09 07:29 PM
  2. rryoung's Avatar
    I'm having the same issue. And was told that remote backup isint working right now. And it should be fixed hopefully soon. So until they fix it were pretty much sol.

    Posted from my CrackBerry at wapforums.crackberry.com
    11-01-09 07:38 PM
  3. passtheboll's Avatar
    Ok, thanks for the information! I thought my restore was just messed up. At least I know it will work eventually...
    11-01-09 07:39 PM
  4. Blackberry_Lou's Avatar
    Same issue here I added my contacts manually and did a local backup to my memory card just in case this happens again. I didn't realize how much I depended on the email back up feature until now.
    11-01-09 07:40 PM
  5. DangerMouseUK's Avatar
    as stated in previous post its fubar right now fix in progress
    11-01-09 09:47 PM