1. ems511's Avatar
    I just replaced my Tour after it got wet. I backed up the old one on DM and used the Device Swap Wizard. Everything reloaded except BBM. According to Application Loader, BBM is installed, but I can't find it anywhere. I've also tried looking for hidden icons, and spent about 2 hours on the phone with Verizon Tech Support, but still no success.

    Any other suggestions?
    02-03-10 08:18 AM
  2. BlkBryAddict's Avatar
    Check your Options>Advanced Options>Apps. Should see it there. I would just delete it and DL a whole new one. blackberry.com/messenger from your phones browser.
    02-03-10 08:22 AM
  3. ems511's Avatar
    Thanks. That worked. It even brought my BBM contacts back. I knew I should have asked here first. I searched all the treads because I figured someone had this issue before.
    02-03-10 09:04 AM
  4. BlkBryAddict's Avatar
    No problem. Glad to help you out.
    02-03-10 09:06 AM