1. Lunatics's Avatar
    So, I was using the BBM beta for a while and as you know if you're using it, you need to enter a keycode they email you to activate it to be able to use it. Well I sent my phone in for a replacement a few weeks ago and reinstalled the beta on my new phone. Ever since then I haven't been able to use BBM because it prompts me to enter my key and I do but nothing happens and I am unable to use BBM. Does anyone know how to fix this or will I have to delete it and stick with the regular BBM?
    08-09-10 09:10 AM
  2. pkcable's Avatar
    You need a new keycode, you will need to contact the Betazone directly, here's the URL for the contact page....

    https://www.blackberry.com/beta/portals/page/ContactUs
    08-09-10 09:35 AM
  3. exelant's Avatar
    In the meantime, you can install the non-beta version and restore your contacts from a previous back-up file.

    Posted from my CrackBerry at wapforums.crackberry.com
    08-09-10 09:40 AM
  4. Lunatics's Avatar
    Thanks, appreciate the link.
    08-09-10 10:20 AM
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