1. c.watkins's Avatar
    Hi there, my blackberry curve 9360 just had its BBM stop working and Im not too sure why exactly. Everything else works, texting, wifi, calling etc. I turned it off and rebooted it as well and it still wont work.
    Also, when I go to scroll up through text messages it only works with a select few people, others my scroller just goes up but it wont actually let me see the message, just the date and time it was sent right at the top.. Wondering if anybody knows how to fix it?
    11-16-11 04:34 PM
  2. Deathcommand's Avatar
    You need to update the OS, For some reason, my brothers 9930 did that..
    c.watkins likes this.
    11-16-11 04:39 PM
  3. c.watkins's Avatar
    Im a blackberry newbie.. so how um would I update my OS? and what exactly is an OS...? haha
    Also, what problem would that fix? Or would it both of them?
    11-16-11 04:43 PM
  4. happy person's Avatar

    Just do what he did in the video
    11-16-11 06:56 PM
  5. ritesh's Avatar
    Happens with me in BBM groups. I think it is a BBM bug,coz it happened in 464 as well as earlier OS too.
    11-17-11 01:34 AM
  6. Najjo92's Avatar
    I have a solution for the scrolling problem:

    I also have a curve 9360 and sometimes (I think when to many messages in one converstation) you can't scroll up to some earlier messages..

    First of all, probably its a bug and they fix it.

    My solution:
    You receive message or you open a message with the menu.
    When you're in the converstation you:
    1.Press blackberry menu button( left from trackpad)
    2.scroll down to 'View contactperson', press trackpad
    3.scroll down to 'Recent activities' and choose the last message en press the trackpad

    Now you're able to scroll up in the messages

    Hope its helpfull!
    Happy new year!
    12-30-11 02:45 PM