1. Kerpal's Avatar
    i reactivated the net service on my BB 8520 and when i restarted my phone for it to take effect and attempted to open up bbm nothing happened. i have since removed the battery and put in, deleted bbm and downloaded it more than once and still nothing. if there is anyone who has had this happen to them and they fixed it please help me.
    05-24-10 02:53 PM
  2. Laura Knotek's Avatar
    Did you reactivate BIS? A generic data plan will not work.



    Posted from my BlackBerry using BerryBlab
    05-24-10 03:05 PM
  3. thymaster's Avatar
    ^ I think he found your problem, you need BIS for PIN messages to work.
    05-24-10 03:11 PM
  4. Kerpal's Avatar
    where do u find BIS, im a new blackberry user so i dont know all the goings-on of a BB
    05-24-10 03:30 PM
  5. anon4705193's Avatar
    Kerpal, you get the BIS (BlackBerry Internet Service) (aka "data plan") through your cell phone carrier.
    05-24-10 03:43 PM
  6. netsniper's Avatar
    where do u find BIS, im a new blackberry user so i dont know all the goings-on of a BB
    You need to call your service provider and have them add the Blackberry Internet Service (BIS) package onto your account.

    Your Blackberry is useless without one LOL
    05-24-10 03:52 PM
LINK TO POST COPIED TO CLIPBOARD