1. dipo7's Avatar
    Hi Mates,

    I am finding it difficult to chat with my BBM.
    I get alerts when someone sends a BB message to me but when I click on the message to read and reply, it doesn't respond.

    I have switched off my phone thinking it would get better when I switch on but it hasn't helped.

    Please what can I do to get this to work.

    I am lost.


    Posted from my CrackBerry at wapforums.crackberry.com
    12-28-10 03:01 PM
  2. diegonei's Avatar
    Welcome to the forums.

    Switched off how? Red buttom? Red icon? Both just send your phone to sleep and help nothing when facing such problems, you need to go for a battery pull (take battery off with the phone ON and keep it like that for at least 30 seconds).

    If something is wrong with the processes, that should clear it. If not, then your carrier/area might be facing BBM problems.
    12-28-10 03:11 PM
  3. coffee-turtle's Avatar
    Have you tried just pulling out the battery for a few seconds and then inserting it?

    Have you checked AppWorld to make sure you have the latest version/or just do a re-download?

    Hope it helps...
    Last edited by coffee-turtle; 12-29-10 at 08:13 AM.
    12-28-10 03:48 PM