1. Ruji's Avatar
    hi, im quite new to this whole forum thing... but my blackberry is driving me crazy now! I have notifications for bbm messages but when i go on there nothing comes up... it flashes and the notification is still there! its now gone up to 7 messages, i dont know if my blackberry is just playing up or im missing messages... please help =(
    07-20-10 04:28 PM
  2. fatboy97's Avatar
    A few questions:

    What OS are you running?
    What version of BBM do you have installed on your device?
    Finally, do you have a Blackberry Data Plan?
    07-20-10 04:38 PM
  3. Ruji's Avatar
    whats an os or a data plan :S lol..
    i have version 5.0.057
    07-20-10 04:53 PM
  4. fatboy97's Avatar
    First, to find the OS... go into Options > About... look at the 3rd line... it will start with v5.0.0.xxx... tell us what xxx is.

    A Blackberry Data Plan is what you need to receive emails and browse the web without Wifi... you usually have to pay a little more than just a calling plan.
    07-20-10 05:06 PM
  5. fatboy97's Avatar
    Here is a great guide to using BBM: Lecture 8: How To Use BlackBerry Messenger
    07-20-10 05:08 PM
  6. SevereDeceit's Avatar
    BBM has been acting up as of lately for many...
    07-20-10 05:11 PM
  7. Ruji's Avatar
    oh okay, the os says v5.0.0.351 (platform 5.1.0.98)
    no then i dont have a data plan
    07-20-10 05:14 PM
  8. Ruji's Avatar
    i know how to use blackberry messenger, ive had a bb since last september, i had the bold 9000 now i have 9700... i just dont understand why i have notifications and no messages
    07-20-10 05:16 PM
  9. fatboy97's Avatar
    No data plan - NO BBM!!!!

    You need a Blackberry Data Plan to use BBM.
    07-20-10 05:16 PM
  10. Ruji's Avatar
    if your on about blackberry services then i do have it
    07-20-10 05:25 PM
  11. fatboy97's Avatar
    I'm not sure where to go from here... you have a Data Plan now... at least that is what you are saying now... you know how to use BBM... but yet you have BBM notifications... you're sure they are BBM notifications??? Oh ya, you know BBM... like I said, I don't know where to go from here.
    07-20-10 05:59 PM
  12. aNYthing24's Avatar
    If you've used BBM in the past, then you have a data plan. BBM has been having issues lately, so that might be it.
    07-20-10 06:23 PM
  13. Ruji's Avatar
    im using my bbm as normal, im still having ppl talk 2 me and messages come through but on my home, it says i have 7 bbm notifications. if i have a conversation open it will go up to 8 but that will come through and once ive read it goes back to 7... so its as if i have 7 unread conversations but theres nothing there.
    07-20-10 06:25 PM
  14. fatboy97's Avatar
    And you've done a Battery Pull: Leave your device ON, pull the battery out for 20 seconds, put the battery back in and wait for it to boot up... Do this right now, then let us know if it's still there.
    07-20-10 06:47 PM
  15. Ruji's Avatar
    ive done that a number of times.. didnt work
    07-20-10 06:57 PM
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