1. pete_06's Avatar
    Hey guys ..

    Im running 5.0.0545 and am having some BBM issues only with a few contacts, well that I know of. This has happened on the previous version for the 9700 as well. Im told on their end the message says "d" for delivered but I am NOT getting anything on this end. One user has a Pearl and the other a Curve 8530 both with latest versions of software. I am stumped ... could this be a hardware issue??? Suggestions ?
    03-13-10 09:11 PM
  2. sainomis's Avatar
    So what exactly is the problem? The messages are getting delivered right?
    03-13-10 09:23 PM
  3. pete_06's Avatar
    No ... I am NOT getting the messages. It is very sporadic ... they will call me or send another message asking why im not replying
    Last edited by pete_06; 03-13-10 at 09:29 PM.
    03-13-10 09:26 PM
  4. BigBadWulf's Avatar
    Most likely a service issue, but you can enable remote backup, delete BBM, and add it again. I'd do a battery pull (yes actually pull the battery) between delete and reinstall, and again after installation.


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    03-13-10 09:42 PM
  5. pete_06's Avatar
    ok ill try that out ... thanks for the suggestion
    03-13-10 10:02 PM