1. BerryBone's Avatar
    I've noticed over the past few days that I've had BBM New Msg icon sitting on my home screen on my Bold 9700. I have gone through and deleted all of my messages and checked all my groups and invites and i don't have any new messages or anything, yet the icon is still sitting there. Is there anything to do to fix it?
    03-08-10 01:26 AM
  2. biomindscape's Avatar
    have you done a battery pull



    Posted from my SmackBerry at wapforums.crackberry.com
    Last edited by biomindscape; 03-08-10 at 02:42 AM.
    03-08-10 02:31 AM
  3. jaydee5799's Avatar
    Oh no! This could be the phantom indicator for BBM. Do you have BBM 5.0.0.57?

    To solve the problem, I did something that another member suggested and it solved my problem. I had the phantom icon for 2 months before I found this fix...plug your bb to your PC. Go to backup and restore/ advanced and then CLEAR the BBM database.

    You will lose your contacts, so make sure to back them up first. I did to my email and as soon as I opened BBM back up, it reinstalled my contacts and all was well. no more icon when there is NO message.

    Good Luck! I know this is a pain but it was the only thing that worked for me.
    03-08-10 10:40 AM
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