1. Davetoon's Avatar
    i have recently updated my bbm to version .55 and ever since i did this i have the bbm icon on my home screen as if ive got a message when i havent.

    i have tried everything to get rid of it, battery pull, opening all unread messages etc. but it jus wont disappear

    Any help would be very much appreciated as it is really frustrating

    12-18-09 05:38 AM
  2. fatboy97's Avatar
    Are you sure it's a BBM icon??? What's it look like???
    12-18-09 05:53 AM
  3. Davetoon's Avatar
    yeh its def the bbm icon, 100% certain, jus downloaded .56 now but it still wont go away
    12-18-09 06:15 AM
  4. fatboy97's Avatar
    And you've done a full battery pull: Leave your device on, pull the battery for a full 20 seconds, put the battery back in and wait for your device to boot up, which usually takes around 3-4 minutes... you've done that???
    12-18-09 06:17 AM
  5. Davetoon's Avatar
    yea ive tried that, wen i try that all the recent updates appear again on my bbm even if the contact hasnt updated 4 ages, im sure that didnt happen before
    12-18-09 06:19 AM
  6. fatboy97's Avatar
    It should not happen that way... strange... try deleting it, then do a battery pull if it does not tell you to reboot... then try downloading and installing it again.
    12-18-09 06:24 AM
  7. Davetoon's Avatar
    will i lose my contacts if i do that?
    12-18-09 06:30 AM
  8. fatboy97's Avatar
    BBM 5.0 has a backup for all your contacts.... if you did this, then when you upgrade or reload it, you will get asked about it and it will reload it for you... you just need to enter a valid email address that is on your device.
    12-18-09 06:46 AM
  9. slaming's Avatar
    have you made sure there weren't any status update things
    12-18-09 12:09 PM