1. 4everblue's Avatar
    I am running OS 5.0.0.419 and BBM 5.0.0.57.

    I added a contact to BBM not long ago. I backed up my contact list too.

    Everyday, at exactly the same time, that last contact disappears from BBM as does the chat we were having. I still appear on his device, but he is lost from mine.

    When I restore the back-up file, he is there again. I prefer this over sending him a notification request all the time.

    My memory is fine (70mb), but this is just too weird.

    Anyone have any ideas?
    06-25-10 02:22 PM
  2. rrrebo's Avatar
    Your BB is giving you a sign. It's time to remove this person from your life.

    Seriously, though, their contact entry might be corrupted. Delete him from your BBM Contacts and from your Address Book. Back them both up, then clear the databases in Desktop Manager.

    The device database or information on the device is corrupted.

    Resolution
    Clear the corrupt database.

    Connect the device to the personal computer and open Desktop Manager.
    Double-click Backup and Restore. Click Advanced.
    Select the database for the application where the error occurred and click Clear.

    After that, try another restore from backup, then add him manually to Address Book and BBM.
    06-25-10 04:36 PM
  3. Cainamzak's Avatar
    I noticed a BBM contact disappeared a while back, after switching between OS's.

    They won't disappear off your phone if the contact drops you, right?
    06-25-10 06:02 PM
  4. Kellina's Avatar
    I was thinking maybe that contact is deleting you not sure how that works on the other bbm though. ???

    Posted from my CrackBerry at wapforums.crackberry.com
    06-25-10 06:51 PM
  5. the_sandman_454's Avatar
    If a contact deletes you, they will be removed immediately from your contact list. That doesn't sound like what's happening here though.

    I guess I'd try clearing the database as rrrebo recommended above and see if that helps.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-25-10 07:11 PM
  6. 4everblue's Avatar
    I'll give that a try. Thanks a lot!
    06-26-10 07:46 AM
  7. 4everblue's Avatar
    Sorry for the delay in my follow-up, but that worked great!! Thanks a lot.
    07-05-10 04:28 PM
  8. rrrebo's Avatar
    Excellent!
    07-06-10 09:01 AM
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