1. esuser's Avatar
    When i transferred the data from my 9700 to 9810, my bbm contacts also transferred but not all of them seem to be working. As soon as i transferred them they all had the generic picture, and after some contacts updated with their actual contact pic others did not. How can i fix this?
    08-20-11 09:41 AM
  2. esuser's Avatar
    no one here can help me?
    08-20-11 10:44 AM
  3. motor96's Avatar
    Sometimes it takes a little bit of time for all of them to show up. Did u do a battery pull?
    08-20-11 11:09 AM
  4. ridefuel's Avatar
    I had the same problem too. I couldn't recover my groups either. I had to re-add all of my contacts and groups

    Posted from my CrackBerry at wapforums.crackberry.com
    08-20-11 12:09 PM
  5. esuser's Avatar
    i tried the battery pull and some of the contact pictures came back. i Also did lose my groups but heard that they dont restore with a backup file. Anyways most of the pictures came back but others have done nothing
    08-20-11 12:51 PM