1. Ridash's Avatar
    hi all, i recently got my 9700, amazing phone, but noticed that the BBM5 is desonnecting my contacts...

    everytime i want to chat with someone, i get the re-invite message and i have to re invite then again... this is happening on daily bases and reaaly annoying me and my friends...

    has anyone seen or faced this problem? am wondering if i should down grade to BBM 4.5 but will it work on 9700, OS 5?


    please someone help me out...
    06-28-10 08:50 AM
  2. fatboy97's Avatar
    I would not recommend downgrading BBM... but you never said what version of BBM you have installed on your device, nor what OS version you are using... please let us know what version of BBM and OS version.
    06-28-10 08:57 AM
  3. Ridash's Avatar
    hi, thanks for the reply

    i am using a bb9700 with OS 5.0.0.442, and bbm 5.0.0.57

    i am not sure, but could remote backup have anything to do with it?
    06-28-10 09:00 AM
  4. theonecid's Avatar
    hi, thanks for the reply

    i am using a bb9700 with OS 5.0.0.442, and bbm 5.0.0.57

    i am not sure, but could remote backup have anything to do with it?
    No, I'm using Remote Backup and everything's fine. Try upgrading your OS to the latest official version (5.0.0.743)
    06-28-10 09:05 AM
  5. fatboy97's Avatar
    Remote backup... what did you do with remote backup to make you think it might be that???
    06-28-10 09:08 AM
  6. Ridash's Avatar
    Remote backup... what did you do with remote backup to make you think it might be that???
    just a hunch.....
    06-28-10 09:09 AM
  7. c_86's Avatar
    yea i would say upgrade to the latest OS and then i would enable remote back up, it doesnt hurt to have it on, if anything it will help you in the future
    06-28-10 09:17 AM
  8. Ridash's Avatar
    yea i would say upgrade to the latest OS and then i would enable remote back up, it doesnt hurt to have it on, if anything it will help you in the future
    i just tried and phone said its up to date...
    06-28-10 09:21 AM
  9. c_86's Avatar
    06-28-10 09:30 AM
  10. theonecid's Avatar
    Don't forget to delete the Vendor.xml file once you installed the latest OS
    06-28-10 10:50 AM
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