1. bhawkk's Avatar
    when bbm 5.0 came out I had that originally but after switching to OS 5.0 via Blackberry Desktop I was forced to either downgrade my BBM back to 4 or removed it altogether. I downgraded. Now when I try to go to BB App Store to upgrade back to BBM 5.0 it asks if I wanna replace with the new, I hit yes and phone reboots. When I hit the BBM button now I get this message: Would you like to restore BBM from archive. I hit yes and now I cannot find BBM anywhere on the phone. I searched and it's installed, but where is it I CANT FIND IT. WHAT AM I DOING WRONG!!!
    10-29-09 08:24 AM
  2. SteveOStorm's Avatar
    Same thing happened to me. If you point the blackberry's browser to blackberry.com/messenger and download it and install it from there it should show up.
    10-29-09 08:35 AM
  3. bhawkk's Avatar
    thanks, that worked!!
    10-29-09 10:30 AM