1. rloredo8's Avatar
    phone is showing that I have a unread bb message. I've checked all my messages and I have no unread messages. Anyone have any ideas of what's going on?

    Posted from my CrackBerry at wapforums.crackberry.com
    02-19-10 06:52 PM
  2. Mr. Orange 645's Avatar
    Check the Recent Updates. Someone may have changed their picture or status message.
    02-19-10 06:58 PM
  3. omh286's Avatar
    Try a battery pull.
    02-19-10 07:00 PM
  4. rloredo8's Avatar
    I have recent updates turned off.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-19-10 07:01 PM
  5. rloredo8's Avatar
    I've also tried a few battery pulls and the message indicator is still there.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-19-10 07:02 PM
  6. omh286's Avatar
    You could try to re-download BBM again.
    02-19-10 07:04 PM
  7. hilmar2k's Avatar
    Have you received any BBM's since the problem started? I had that issue a couple of times on my Pearl, and the next BBM that came in would clear the indicator once I read it.
    02-19-10 07:06 PM
  8. rloredo8's Avatar
    Just got a new message and indicator is still there. Its almost like there is a hidden message.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-19-10 07:10 PM
  9. hilmar2k's Avatar
    Is the red star on the icon, or is it the indicator at the top of the home screen?
    02-19-10 07:11 PM
  10. rloredo8's Avatar
    After I did a battery pull it had the red star. When I went to go check the message there was no new message. Then when I go back to the home screen the red star is gone and it shows I still have a message.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-19-10 07:13 PM
  11. widdlewade's Avatar
    I have recent updates turned off.

    Posted from my CrackBerry at wapforums.crackberry.com
    that's not the kind of updates he's talking about.

    He's talking about updates to one of your contacts from the contact.
    02-19-10 07:16 PM
  12. rloredo8's Avatar
    that's not the kind of updates he's talking about.

    He's talking about updates to one of your contacts from the contact.
    Yes I have that turned off. I don't see any of my contacts updates. Besides a contact update wouldn't show a message indicator on the home screen. You would see that they updated anything until you went into bbm.

    Posted from my CrackBerry at wapforums.crackberry.com
    Last edited by rloredo8; 02-19-10 at 07:29 PM.
    02-19-10 07:19 PM
  13. chanCHAN_'s Avatar
    Maybe you have a new contact request.
    02-19-10 07:46 PM
  14. Speedv1's Avatar
    Did you get a pin request (friend request)? I had that today and because I wasn't expecting one I never looked there.. had an 'unread bbm' for 15 minutes and I was confused lol. Blonde moment.
    02-19-10 07:46 PM
  15. Username0223's Avatar
    try by going into your "messages" folder, where all messages show and scroll thru there. You may find it that way! hope that works.
    .

    .

    Posted from my CrackBerry at wapforums.crackberry.com
    02-19-10 07:51 PM
  16. rloredo8's Avatar
    No new friend request. And I went in to my message folder and checked everything. Still couldn't find anything.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-19-10 07:55 PM
  17. Username0223's Avatar
    do you have bb app world installed? Perhaps its an update for an app. and a batt pull didn't knock it out? Hmmm....
    .

    .

    Posted from my CrackBerry at wapforums.crackberry.com
    02-19-10 08:03 PM
  18. Shay D. Life's Avatar
    Go into your bbm options>click menu>click save. You may have the issue that I have with mines.
    02-19-10 08:23 PM
  19. rloredo8's Avatar
    I've tried all those things. Any other suggestions.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-20-10 03:39 AM
  20. elvine82's Avatar
    wow! I am having the same problem. I was about to start this exact thread.. I hope this issue can be resolve. I am running .484 Hybrid.
    02-20-10 05:34 AM
  21. Username0223's Avatar
    the only other suggestion I would offer is to delete bbm and re-download it, and with any luck that will help.

    Here is a .57 link if you decide to do that. Good luck, I hope something resolves it soon!

    bbm 5.0.0.57

    .

    .

    Posted from my CrackBerry at wapforums.crackberry.com
    02-20-10 08:44 AM
  22. angellic71's Avatar
    I had this happen before. I'm not sure which of these options did it, so try them both.

    In your "messages" folder, click option button and select "View saved messages"....you may have an unread message in there. Otherwise, try the "view folder" option. Scroll through and click on some folders in there and see if you can find the unread one.
    02-20-10 05:05 PM
  23. hilmar2k's Avatar
    I am sure that this would have already been done through normal use, but I remember having this issue on my Pearl and sometimes getting another message cleared it as I mentioned before, but sometimes hitting the BB button to bring up all the icons, the hitting the back button to only show the 4 (or 8 or 12) icons cleared it. Again, I can't imagine that after all this time you wouldn't have done that through normal use, but I thought I's mention it anyway.
    02-20-10 05:53 PM
  24. rloredo8's Avatar
    What makes it even more weird is some how its now showing 2 unread messages. I even went through and ended all my chats. I had tried all your suggestions before I posted, and thank you for your suggestions. I was seeing if anyone had any other advise. The only thing that I haven't tried was deleting BBM. I'll give that a try and see how that works.

    Posted from my CrackBerry at wapforums.crackberry.com
    Last edited by rloredo8; 02-21-10 at 05:17 AM.
    02-21-10 05:08 AM
LINK TO POST COPIED TO CLIPBOARD