1. cwarga88's Avatar
    So what happens when I click to go onto blackberry messenger, the home screen will freeze, so you will never actually see it go into the program. Then when I click the end/power button the home screen will go back to being active. I can never get into it now. The only way for it to come back on is to take the battery out and put it back in. However, after maybe 3 minutes of use this problem will reoccur.
    12-17-09 03:31 PM
  2. noaim's Avatar
    So what happens when I click to go onto blackberry messenger, the home screen will freeze, so you will never actually see it go into the program. Then when I click the end/power button the home screen will go back to being active. I can never get into it now. The only way for it to come back on is to take the battery out and put it back in. However, after maybe 3 minutes of use this problem will reoccur.
    reinstall blackberry messenger and see if it fixes the problem
    12-17-09 03:54 PM
  3. BlkBryAddict's Avatar
    Yes. Delete it and reinstall, reboot and see if it fixes the issue. Also, make sure and check to see if you have any other apps open and running.
    12-17-09 04:28 PM
  4. username0001's Avatar
    personally I would delete it, then reboot. then reinstall and then reboot again. jmo
    12-17-09 04:31 PM
  5. anushkasarin's Avatar
    Hi,

    I have a Blackberry Bold 9700 running on a v5.0.0.321 (Platform 5.1.0.90) and my Blackberry Messenger 5.0.0.57 keeps freezing/hanging up. When it does this I can not open any conversation threads, send or receive new messages.

    I eventually end up doing a battery pull and then rebooting my blackberry to get it working again. Sometimes this happens 3-5 times a day and sometimes once a week.

    I have deleted and reinstalled the blackberry messenger application about 3 times and that has not worked.

    Suggestions and solutions would be most welcome!

    Thx
    02-27-10 06:55 AM
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