1. Chicago Cutie's Avatar
    My icon keeps stating that I have a message in the Blackberry Messenger app but everytime I go into the app, I do not have any unread messages. HELP! I've dome battery pulls and everything.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-29-10 01:15 PM
  2. fatboy97's Avatar
    My icon keeps stating that I have a message in the Blackberry Messenger app but everytime I go into the app, I do not have any unread messages. HELP! I've dome battery pulls and everything.

    Posted from my CrackBerry at wapforums.crackberry.com
    You've dome battery pulls and everything... what is everything???

    Then, what OS version are you running and then what version of BBM are you running???
    06-29-10 02:01 PM
  3. Elite1's Avatar
    I was wondering the same Fatboy...

    Chi-Cutie, two ideas:
    1. Go into BBM. Scroll all the way down the main page past your Chats and Contacts. Is there a pending invite or service message?
    2. Go into your Messages app. Do BBM messages appear there too? Scroll down to the time & day of your last BBM chat comment received. In the Messages list, is it bolded? If so, highlight it, click MENU, select Mark Opened.
    06-29-10 03:07 PM
  4. joey1910's Avatar
    Go to your "Messages" folder, there is probably some notification of some type in there. Make sure you check everything
    06-29-10 05:14 PM
  5. Deathcommand's Avatar
    Messages folder.
    Click the "U" key and it will take you to any unread.
    The end.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-30-10 12:32 AM
  6. infinus's Avatar
    Messages folder.
    Click the "U" key and it will take you to any unread.
    The end.

    Posted from my CrackBerry at wapforums.crackberry.com

    Short, simple and straight solution


    Posted from my CrackBerry at wapforums.crackberry.com
    06-30-10 02:51 AM
  7. ekirk's Avatar
    I have the same issue!! I cant seem to get rid of this icon. Are there any other suggestions?
    07-14-10 07:53 PM
  8. Vanessa's Avatar
    I've had that happened to me before. The battery pull didn't help. I had to uninstall bbm and re-install it. But before doing so, make sure you do a backup.
    07-14-10 10:39 PM
  9. jaydee5799's Avatar
    My icon keeps stating that I have a message in the Blackberry Messenger app but everytime I go into the app, I do not have any unread messages. HELP! I've dome battery pulls and everything.

    Posted from my CrackBerry at wapforums.crackberry.com
    Is this still an issue for you?
    I have a solution if it is?
    You need to clear the BBM database.
    Plug your phone into your PC.
    Backup your contacts first.
    Open DM.
    Go to Backup/Restore/then Advanced
    Clear the BBM Database.
    You restore your contacts.
    Good to go.

    Hope this helps!
    07-15-10 06:22 PM
  10. dictoresno's Avatar
    the biggest culprit i see for this is usually a Group Chat message or someone commented on a picture you forgot to check.
    07-15-10 09:02 PM
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