03-16-10 03:20 PM
28 12
tools
  1. ms charli#CB's Avatar
    BBM is now missing from my phone! I tried to download it again but it says it already exist! If I download it again will I lose all my contacts I had? I have no idea where my messenger is!!!!!
    03-03-10 10:13 PM
  2. mburrell's Avatar
    have you tried holding down the blackberry key to see your running apps? it might still be there
    03-03-10 10:15 PM
  3. ms charli#CB's Avatar
    have you tried holding down the blackberry key to see your running apps? it might still be there
    How do I do that?
    03-03-10 10:23 PM
  4. joesbbmobilephone's Avatar
    hold down the blackberry button and it pops up
    03-03-10 10:24 PM
  5. mjbesen310's Avatar
    How do I do that?
    LOL!! omg ur joking right? ur asking how you hold down the menu key????
    03-03-10 10:25 PM
  6. ms charli#CB's Avatar
    hold down the blackberry button and it pops up
    Nope not there!
    03-03-10 10:26 PM
  7. mburrell's Avatar
    LOL!! omg ur joking right? ur asking how you hold down the menu key????
    ummmm.... dont be rude.
    03-03-10 10:28 PM
  8. ms charli#CB's Avatar
    LOL!! omg ur joking right? ur asking how you hold down the menu key????
    LOL I read the post to fast and typed before I read it!!!
    03-03-10 10:30 PM
  9. mburrell's Avatar
    what BBM version were you running? i have a link for 4.7 if you need it.
    03-03-10 10:31 PM
  10. ms charli#CB's Avatar
    what BBM version were you running? i have a link for 4.7 if you need it.
    What ever the latest version was, but will It reload my contacts if I re download?
    03-03-10 10:33 PM
  11. mburrell's Avatar
    What ever the latest version was, but will It reload my contacts if I re download?

    well im assuming you had 5.0... did you go through a backup/restore setup when you first installed 5.0 on your bb? cause in that case, itll use whatever email you registered with (usually a bb email) to restore your contacts when you reinstall BBM.
    03-03-10 10:35 PM
  12. mjbesen310's Avatar
    What ever the latest version was, but will It reload my contacts if I re download?
    first, go into Options and make sure BBM is not installed on your phone first. Option-Applications..

    if its not installed, just download it through Blackberry App world or through Blackberry.com

    the newest BBM is the 5.0 BBM
    03-03-10 10:35 PM
  13. ms charli#CB's Avatar
    first, go into Options and make sure BBM is not installed on your phone first. Option-Applications..

    if its not installed, just download it through Blackberry App world or through Blackberry.com

    the newest BBM is the 5.0 BBM
    I tried that and it said it already exist. When I checked my Apps it's not listed?
    03-03-10 10:37 PM
  14. ms charli#CB's Avatar
    well im assuming you had 5.0... did you go through a backup/restore setup when you first installed 5.0 on your bb? cause in that case, itll use whatever email you registered with (usually a bb email) to restore your contacts when you reinstall BBM.
    I think so! I'm just gonna download it again and see what happens!
    03-03-10 10:38 PM
  15. mburrell's Avatar
    I think so! I'm just gonna download it again and see what happens!
    okay, let me know what happens. good luck!
    03-03-10 10:41 PM
  16. ms charli#CB's Avatar
    I just checked to see if it's there through the desk top manager and it says it's on my phone!!!! I'm really confused as to where it's at.
    03-03-10 10:42 PM
  17. mburrell's Avatar
    hmmmm. did you check your downloads folder?
    03-03-10 10:47 PM
  18. ms charli#CB's Avatar
    okay, let me know what happens. good luck!
    It wont let me download it from app world now
    03-03-10 10:48 PM
  19. ms charli#CB's Avatar
    hmmmm. did you check your downloads folder?
    yup first place i looked!
    03-03-10 10:48 PM
  20. ms charli#CB's Avatar
    what BBM version were you running? i have a link for 4.7 if you need it.
    I think i need that link!
    03-03-10 11:01 PM
  21. berryjunky's Avatar
    blackberry.com/messenger from ur BB browser. It should load up with your current BBM list I think, I may be wrong though.
    03-03-10 11:09 PM
  22. elgolfman's Avatar
    You may have accidently moved it to a different folder (downloads maybe)... try a battery pull too.
    03-03-10 11:42 PM
  23. ImageDynamix's Avatar
    Did you hide it? Take a few minutes to look through all of the folders and stuff.
    03-04-10 03:29 AM
  24. dave3825us's Avatar
    I am running os 5 and it was in my instant message folder. BBM is one of the few programs that will always appear when you hold in the bb menu key (task manager) And her dm says it is there, and app world wont let her download it. With that said I would try a batt pull and see if that helps. If you have done a dm backup, you could try connecting the phone to dm--then hit back up and restore--then advanced--hit the file button on the left window and load your back up--then on the left side locate bbm groups and Blackberry messenger--- hit the >> and it will load the bbm backup to your phone. Only do this if you have done a back up and know your bbm contacts were saved in that back up.. If not then don't do the advanced restore..

    But try the batt pull first..
    03-04-10 06:03 AM
  25. jpags123's Avatar
    Make sure nothing is hidden and the delete from applications. I had that prob also but I somehow had the 4.7 and the 5.0 version of bbm installed, I think because I installed from backups. I took them both out reinstalled and it worked.
    03-04-10 10:00 AM
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