1. dascorpianangel's Avatar
    I have a 9700 Blackberry from tmobile. i am having problems with my bbm, i have an icon showing a new bbm but i dont have no new bbm. Can someone help me?
    06-07-10 10:27 PM
  2. elvin1983's Avatar
    Can you explain a little more? Are you able to open BBM? Did you DL a new version? Please elaborate...

    Posted from my CrackBerry at wapforums.crackberry.com
    06-07-10 11:34 PM
  3. BoldtotheMax's Avatar
    Yep, need a little more info...Are you in any groups? If so, need to go through those lists they make as there might be a new post in there.

    If not, try a battery pull to see if it clears it.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-08-10 12:22 AM
  4. thejgeffect's Avatar
    Sounds like you have a phantom icon. He is saying he has an icon saying there is a BBM but he doesn't have any new BBMs.

    Take your battery out for 30 seconds and then put it back in and boot up the phone that should do it.

    IF NOT,

    "back up your bbm contacts, then plug your phone to your PC. Go to desktop manager/backup and restore/advanced. Select the bbm database and clear it.
    Restore your contacts and you will be good to go"
    06-08-10 12:28 AM
  5. StAiChiLLiN's Avatar
    Battery pulls always do the trick.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-08-10 12:33 AM
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