08-11-15 09:50 AM
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  1. tfp's Avatar
    tfp
    Within the last 2 weeks I have (finally) installed Cobalt's Google Play store and fix as well as updating my Passport to 10.3.2 (PassportSQW100-1/10.3.2.2339) and somewhere in this mix both TSN Go and SN Now have stopped streaming TV services. I know that a few weeks ago, before all of this started, both worked fine as use TSN Go to watch F1 races and TFC games when I'm out and SN Now to watch Jays games. Although, I did have to keep an old version of TSN Go installed for it to work.

    This morning I tried to watch the F1 race and got a message saying to contact my service provider to subscribe to TSN. I know that I'm subscribed to TSN because I was watching the race on TSN on my TV.

    Just wondering if anyone has experienced this or if anyone else has been able to get either app working?

    Posted via CB10
    07-26-15 09:45 AM
  2. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    Sounds like when you had to upgrade the app, it kicked you off. Kinda like the NFL mobile app. Do they support BB?
    07-27-15 10:11 AM
  3. tfp's Avatar
    tfp
    That's the thing, I didn't update the app. It was working fine pre-Cobalt Play store and pre-10.3.2 I just don't know which one, if either, broke those two apps

    Posted via CB10
    07-27-15 04:42 PM
  4. tfp's Avatar
    tfp
    Issue resolved. Turns out it was an issue with my provider. All works fine now.
    08-04-15 09:34 AM
  5. keith1000's Avatar
    keith1000
    Originally Posted by tfp
    Issue resolved. Turns out it was an issue with my provider. All works fine now.
    For these two apps to work are you paying for a subscription of some sort? Or can I just go to snap download sn now to watch the jays?.
    Keith

    Posted via CB10
    08-11-15 08:54 AM
  6. dna47's Avatar
    dna47
    Originally Posted by keith1000
    For these two apps to work are you paying for a subscription of some sort? Or can I just go to snap download sn now to watch the jays?.
    Keith

    Posted via CB10
    The "GO" apps usually need you to have them in your TV subscription, as you'll need to sign in with your TV provider account.

    Posted via CB10
    08-11-15 09:50 AM
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