[beasthawk]

Just got my wife a BB q10 and I tried snap and api train after installing whether it be the snap or direct APK files I get the same "unable to open file" message. Am I doing something wrong, did I miss something. Any help is welcomed!
First post WOO

[KermEd]

Can you try restarting your device to re-init the android runtime?

[beasthawk]

Ill try it, and get back to you

[beasthawk]

still no luck

[MobileMadness002]

Don't know if you missed anything, but what have you to try and resolve this? Have you tried other loader apps such as Snap?

[beasthawk]

I tried snap AND apk train AND Amazon, same message..

[dustmalik]

What OS is the Q10 running?

Posted via CB10 using my Gorgeous Z10

[beasthawk]

10.1.0.2030

[dustmalik]

10.1.0.2030

Well, there is your problem. Direct apk installation is only supported on OS 10.2.1+.
Go to settings on your device, and check for updates. If your Carrier hasn't pushed the update yet, then you may need to install the update manually, either via Sachesi or autoloader.

Posted via CB10 using my Gorgeous Z10

[beasthawk]

Ok where do I find Sachesi or autoloader?

[buccaneer54]

I have 10.2 and get same can't open error.

Posted via CB10

[Cobalt232]

I have 10.2 and get same can't open error.

Posted via CB10

As Dustmalik stated, its OS 10.2.1 that you need. 10.2 will not work.

[buccaneer54]

As Dustmalik stated, its OS 10.2.1 that you need. 10.2 will not work.

I have 10.2.1.2155 os and still get the error msg. I thought the direct install with APK Train was suppose to be the answer.

Posted via CB10

[seanncr7]

Same here. Maybe it's a Q10 problem. I have the latest software as well. Maybe the android runtime doesn't work well on the Q10. Who knows

Posted via my Awesome Q10 running 10.2.1.2102

[Cobalt232]

I have a Q10 and the runtime works perfect. Did you install the runtime offered by BlackBerry World by accident? This would explain the problems

Sent from my Q10 using CB Forums mobile app

[seanncr7]

Nope. I previously sideloaded the android runtime before the 10. 2.1 came out coz I wanted instagram on my Q10. But the orientation was not right so I deleted the whole thing. Did the sideloaded runtime affect the runtime of the latest update? Maybe thats the reason or something. Not sure on this

Posted via my Awesome Q10 running 10.2.1.2102

[Esira Vueti]

Just got my BB z10 and I tried snap and apktrain after installing whether it be the snap or direct APK files I get the same "unable to open file" message. Am I doing something wrong, did I miss something. Any help is welcomed!

[sopanx]

same issue using 10.3.2 on bb z10 i downloaded apk from browser. when i go to download folder it doesnt recognise file as there are 3 bars icon on apk file and not as APK written on it. when i tap on it it says unable to open

[brookie229]

same issue using 10.3.2 on bb z10 i downloaded apk from browser. when i go to download folder it doesnt recognise file as there are 3 bars icon on apk file and not as APK written on it. when i tap on it it says unable to open

The file MUST have ",apk" written on it or it will not work. You can try to rename the extension of that file to .apk using File Manager and then save and retry the installation. If it still does not install then you need to find a different source for that download or try the download again.

[johan van der hilst]

YES ! the solution is indeed to rename the file with " .apk " at the end (on your blackberry). Your device will then recognize the file as an app and open it.