1. ajlanjaved's Avatar
    I have Os 10.3.1.1779 running on my z10 and my phone restarts itself while I am using my phone. And after restart it shows a message on hub

    BlackBerry z10 restarts it self-img_20150512_171037.png

    Posted via CB10
    05-12-15 07:15 AM
  2. jaydee5799's Avatar
    I would reload the OS and dump 1179.
    There are better ones out there.
    05-12-15 10:11 AM
  3. pankajupadhyay05's Avatar
    Nothing OTA for z10 as of now other than 1779

    Posted via CB10 on Z10 STL100-1
    05-12-15 01:58 PM
  4. oldsoul123's Avatar
    I have found that OS's don't always install as expected. Sometimes there are minor install errors, where the OS still runs, but not properly. I would do a security wipe, and reinstall the OS, and see if that solves the issue, or do an OS reload using BlackBerry Link.

    PaulJ
    05-12-15 08:15 PM
  5. oldsoul123's Avatar
    I have 1779 running on my Z10, with no such issues. I recently had to do an OS reload on my son's Z10, as it was glitching up. It now works fine.

    PaulJ
    05-12-15 08:17 PM
  6. pankajupadhyay05's Avatar
    How does one do the OS reload??

    Posted via CB10 on Z10 STL100-1
    05-13-15 12:49 AM
  7. oldsoul123's Avatar
    How does one do the OS reload??

    Posted via CB10 on Z10 STL100-1
    Install BlackBerry Link on your PC, plug your Phone in to the PC, let drivers install and your phone connect up with BlackBerry desktop manager. Once all that is done, launch BlackBerry Link if it hasn't done so automatically, then follow instructions in the application to reload the OS. This can also be done by going into your device's settings under the category of Security, and do a Security wipe.

    PaulJ
    05-13-15 07:51 AM
  8. pankajupadhyay05's Avatar
    . SEE THE IMAGE
    .
    Should I reload??
    BlackBerry z10 restarts it self-img_20150514_150831.png

    Posted via CB10 on Z10 STL100-1
    05-14-15 04:40 AM
  9. vergiove's Avatar
    . SEE THE IMAGE
    .
    Should I reload??
    Click image for larger version. 

Name:	IMG_20150514_150831.png 
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    Posted via CB10 on Z10 STL100-1
    Reload it

    Posted by Z30
    05-14-15 11:10 PM

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