1. frozencarter7's Avatar
    Posted via CB10
    05-04-16 08:47 AM
  2. conite's Avatar
    That's not very descriptive. It could be that your apk is simply not compatible. You MAY have better luck if you upgrade to 10.3.2.
    05-04-16 08:50 AM
  3. frozencarter7's Avatar
    I have downloaded the update but it's not installing...I can't open Amazon app store too

    Posted via CB10
    05-04-16 08:56 AM
  4. conite's Avatar
    I have downloaded the update but it's not installing...I can't open Amazon app store too

    Posted via CB10
    Downloaded what? How?

    What do you mean by "it's not installing" ?
    05-04-16 09:23 AM
  5. frozencarter7's Avatar
    I searched for updates from the "software and updates" option in "settings" and downloaded it(1.6gb). Afterwards, it started to install but stopped when it reached 1.4gb

    Posted via CB10
    05-05-16 08:32 AM
  6. conite's Avatar
    I searched for updates from the "software and updates" option in "settings" and downloaded it(1.6gb). Afterwards, it started to install but stopped when it reached 1.4gb

    Posted via CB10
    You mean your download was interrupted when it got to 1.4GB. Try deleting things off your device to create more room, or perform your update using Link while attached to your computer.
    Last edited by conite; 05-05-16 at 12:50 PM.
    05-05-16 08:59 AM
  7. frozencarter7's Avatar
    Please what is "Link White"...? I'm not too good with these stuffs

    Posted via CB10
    05-05-16 12:28 PM
  8. conite's Avatar
    Please what is "Link White"...? I'm not too good with these stuffs

    Posted via CB10
    Link is the BlackBerry software for your computer that is used to make backups, load new OSes, sync music, etc.
    05-05-16 12:51 PM
  9. frozencarter7's Avatar
    Please how do I get it?

    Posted via CB10
    05-05-16 07:10 PM
  10. conite's Avatar
    Please how do I get it?

    Posted via CB10
    Download it as a part of the Blend package from www.blackberry.com/blend.
    05-05-16 07:33 PM
  11. frozencarter7's Avatar
    Thank you so much Conite. I've been able to update the OS finally

    Posted via CB10
    05-25-16 12:25 PM
  12. frozencarter7's Avatar
    I'm now with OS 10.3.2.2474

    Posted via CB10
    05-25-16 12:31 PM
  13. conite's Avatar
    I'm now with OS 10.3.2.2474

    Posted via CB10
    Good news! That's a pretty solid build.
    05-25-16 03:05 PM

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