1. Duva's Avatar
    I am using a BB Z10 running I updated via an offical release several weeks ago and noticed a decrease in the perforace of Amazon Appsotre and certain other apps purchased via the Appstore, for example, Spotify. Both the Appstore and Spotify are now not working, tapping the icon only brings up the window with a black screen, with no ability to interact with it. Has anyone faced this issue and is there any solution? Didnt see how to uninstall/reinstall as I thought Amazon Appstore was based into the OS. It was sluggish but functional in OS 10.2 but is now not working at all. Any ideas?
    07-20-15 03:13 PM
  2. Bla1ze's Avatar
    You can download the Amazon Appstore APK direct from Amazon here - https://www.amazon.com/gp/mas/get/an...UvbUpU11804599. That said, though, that wouldn't really cause Spotify to not work properly so there might be something else at play here. For now though, try the Amazon app.
    07-20-15 05:46 PM
  3. oldsoul123's Avatar
    Sometimes it's best to do a security wipe, or restore through Link prior to downloading a major update. Of course, backup your device using Link first, and use Link to download and install the update as well, as opposed to doing it OTA. Perhaps there was a glitch in either the update, or install process that is causing your issue. It is doubtful that your provider would have released the OS update without thoroughly testing it first.

    Rock'n the most Awesomest Z30!
    07-20-15 06:54 PM
  4. Duva's Avatar
    Thanks, I backup in Link fairly regularly. I did get 10.3 OTA though. Will try downloading the Amazon APK directly. In almost every other way, I think 10.3 is a welcome update. Don't like the new camera button though

    Posted via CB10
    07-21-15 01:19 AM
  5. Duva's Avatar
    I restored the Amazon Appstore and Spotify installs from a previous backup in Link. It looks like I can search and download new applications. Spotify appears to start now as well. Both are still more unstable than I prefer, but that has been my experience with most Android apps on BB10.
    07-21-15 01:51 PM

Similar Threads

  1. How can I stop these phantom account settings after autoloader
    By flacrack in forum General BlackBerry News, Discussion & Rumors
    Replies: 10
    Last Post: 07-24-15, 11:02 AM
  2. For those waiting for the Telus 10.3.2 update
    By BBPandy in forum BlackBerry 10 OS
    Replies: 14
    Last Post: 07-23-15, 08:38 PM
  3. 10.3.2 Vodafone Ireland
    By greg_z in forum BlackBerry 10 OS
    Replies: 4
    Last Post: 07-21-15, 01:39 PM
  4. Call Blocker stopped with OS update
    By garpt in forum BlackBerry Passport
    Replies: 3
    Last Post: 07-20-15, 04:52 PM
  5. Replies: 1
    Last Post: 07-20-15, 03:01 PM