08-04-15 07:18 AM
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  1. ericschiff's Avatar
    ericschiff
    I have a Passport with AT&T. My wife and I both have Amazon accounts. As hers has Amazon Prime, when ordering something recently from my phone, I opened Amazon App (not the Amazon App Store), switched to her Amazon account and purchased an item from that. When I next opened Amazon App Store on my Passport, I noticed it had changed to her account (meaning my apps weren’t visible for potential updates). I've tried but not been able to change my Amazon App Store profile back to my own. Does anyone have a suggestion before I call Amazon Tech Support? I don!think there's an easy way to change profile or update Amazon App Store to trigger an account userid and password setup. Thanks!

    Posted via CB10
    08-03-15 10:37 PM
  2. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    how about opening Amazon App store and going to the three lines on the left....go to settings an SIGN OUT as whomever is signed on and sign on as you?
    08-04-15 07:18 AM
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