1. Tshepo97's Avatar
    Help my blackberry Z3 doesn't wanna open, it keeps showing a black screen and a loading green bar then it crashes. Even other apps does the same (true caller, bible app and etc)
    03-19-16 09:13 AM
  2. jope28's Avatar
    Help my blackberry Z3 doesn't wanna open, it keeps showing a black screen and a loading green bar then it crashes. Even other apps does the same (true caller, bible app and etc)
    Seems to be the Android player acting funky. Have you tried restarting the phone?

     Passport/SQW100-3 .2876 CB10 
    03-19-16 10:21 AM
  3. Tshepo97's Avatar
    Yes I did but still not working it happened as soon as I installed blackberry run time
    03-19-16 11:46 AM
  4. kiomon's Avatar
    I have the same issue. My amazon app store doesn't want to open. So I have to restart and sometimes that works. But often doesn't. The only solution sometime is to delete the apps data from the device monitor app. It sucks the runtime has been completely unreliable since this latest update

    Posted via CB10
    03-19-16 12:05 PM
  5. sacharomyces's Avatar
    Hi guys!

    I have the same problem and I've tried everything, restarting device, reset to factory settings, installed new app from amazon... crashes everytime! It's really annoying! Can someone help please?

    I'm running on a passport if that helps

    Thanks so much!
    03-22-16 07:44 AM
  6. jamesray0757's Avatar
    Same issue. Installed the new runtime and now I can't open any apks on my device. This makes me want to sell this phone.

    Posted via CB10
    03-24-16 04:31 AM
  7. Zavarache Mihai Catalin's Avatar
    I have the same problem, no idea what to do ! I did everything I could do !

    Posted via CB10
    03-24-16 07:53 AM
  8. ENDev15's Avatar
    Factory reset is your only hope. If you've touched the runtime (updated manually, etc...), you might be out of luck other than a clean reinstall. It is also possible to revert the runtime and a bar file with which to do so has been provided in another thread because of an error in the latest version.

    I used to use a tool called JLCymder (I think) to perform clean installs of OS 6 & 7, but I don't think that the tool works for BlackBerry 10.

    You might be able to install a development version of OS 10.3 then upgrade back to the newest version, but I am not sure.

    Posted via CB10
    04-01-16 12:10 PM

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