1. sk8ergrrl857's Avatar
    I downloaded a video to my bberry & when I tried to play it, it said that it was of an unsupported format. I tried to delete it, but it said the file was in use. Clicked on another video to play, & my phone restarted. Now every time I try to delete the video, it says the file is in use & a few minutes later, my phone restarts. My music & other videos that I've had for ages are now supposedly of an unsupported format as well. The only way I could get my phone to stop restarting was by taking the memory card out.
    Anyone know what I can do so that this won't happen when I put my memory card back in? Also, how can I delete the video now?
    Thanks so much!
    02-22-12 03:34 PM
  2. byul's Avatar
    try to delete the video when plugged in on the pc/laptop and acces the SD-memory card,
    look for the video and try to delete it this way.
    02-22-12 03:36 PM