Problem with BlackBerry Bold 9700 & BlackBerry HS-500

Hi

I have just bought a BlackBerry HS-500 Bluetooth Headset which pairs no problem with my Bold 9700, however I get no sound from the earpiece nor can anyone here me via the microphone. However I can play music and answer calls via the headset - I suspect a software problem. My BB is on version 5.0.0.862 (Platform 5.1.0.175).

Any advice appreciated, thanks.

Neil

Hello,

I just had this problem and couldn't find an answer. I pulled the battery to see if it would help and it did. PROBLEM SOLVED! Try it and let us know if it works for you too :-)