$50.00 CAD plus taxes for a new keypad in Kelowna, BC. 7 minutes in and out of the door too.
Kelowna Cell Repair is the place to go in the Okanagan. Copies of the Otterbox case and phone receipts and the repair receipt with pics of damage and the story of what happened have been sent off to Otterbox. I should be hearing from the next week. Will keep you posted.