1. ItalianRacer's Avatar
    Right, I bought the Otterbox Commuter Series for my Curve 8520, and I believe there is an error in the package I purchased:


    What I have posted in picture number one is what silicone case I was given.

    Picture number two is showing the back of the Curve 8520.

    As you can see, there is an obvious misfit. The hole is on the wrong side, and so the slit is opening to the back of the BB where nothing is located. Also, the side holes and top holes do not match either.

    The hard Otterbox shell is correct, it covers the right portions of the phone
    while leaving the hole open for the camera.

    I bought the right packaging, it clearly says 8520 on the package, I've double checked my BB model, and the hard shell matches.

    Was this an error on their part? I tried calling their hotline but it was really odd; they told me to leave a message and when I did, they never got back to me all throughout the day.

    I'm going to bring it back to Best Buy in a couple of hours, tell them what happened, and exchange it for another 8520 Otterbox to see if perhaps I just picked up a faulty package.

    Is this the route I should take?

    P.S. Sorry if this was the wrong place for it, I didn't know where else to put it.
    06-26-10 09:33 AM
  2. blackraven's Avatar
    Yea, take it back to BestBuy...nothing should be covering the camera.

    Posted from my BlackBerry using BerryBlab
    06-26-10 11:26 AM
  3. ItalianRacer's Avatar
    UPDATE: It was tampered with, and so I exchanged it at Best Buy for a new one which is so far great!
    06-26-10 01:39 PM
  4. chuckh0308's Avatar
    Cool, glad it worked out! I was just going to post that it didn't look like that was even an Otterbox silicone liner because none of mine have had "BlackBerry" embossed into them. Looks like a regular BlackBerry silcone cover of some sort that someone dropped into the packaging with the OB outer case. Anyway, good deal...you will love the Commuter!
    06-26-10 02:52 PM