1. Martinette's Avatar
    Hi there,

    I'm a blackberry admin for our company and have recently done a few tests to see why my battery suddenly over-heats and then also completely gets drained just randomly every now and then (always after the over-heating).

    I've tried different batteries and different devices, and ever since I've stopped using a cover (I am aware is magnetic on the inside) this has not happened.

    Specifically this is a leather pocket cover for a Bold 9790 but I've had this issue with a cover for a Curve 9380 too.

    Has anyone experienced anything like this before? I don't really want to order these for users any longer because I do get this 'over-heating and suddenly drained' feedback every now and then, and now am starting to think that it's cover-related. (most of them use these covers)

    Thanks for your help!

    06-18-12 04:27 AM
  2. Ben1232's Avatar
    I always holster my BB and have never had or seen this. Its strange how its happening to more than one of your phones.
    06-18-12 05:45 AM