1. Delmar's Avatar
    O.K.- so what's up with getting this upgrade into my BB
    The stores in PA will not do it, how is everyone getting around this- I have Mark/Space.

    thx
    03-20-08 04:00 PM
  2. Adam Zeis's Avatar
    Upgrade like OS upgrade?
    03-20-08 04:02 PM
  3. Delmar's Avatar
    yes- I'm having problems with my phone freezing when I try to switch calls.
    Also, when I try to end clls (red button) I have to press too hard to disconnect.
    Verizon said I needed an upgrade.

    Marc
    03-20-08 07:43 PM
  4. Jared DiPane's Avatar
    yes- I'm having problems with my phone freezing when I try to switch calls.
    Also, when I try to end clls (red button) I have to press too hard to disconnect.
    Verizon said I needed an upgrade.

    Marc
    you can download it and use the desktop software to install it onto your phone. very simple. if you call verizon from another phone and speak to tech support they can walk you through if your not comfortable doing it
    03-20-08 07:46 PM
  5. Delmar's Avatar
    Since when does verizon have desktop software for a Mac?
    03-21-08 05:31 PM
  6. crashovrride's Avatar
    Since when does verizon have desktop software for a Mac?
    They don't. What store in PA are you going to?
    03-21-08 05:51 PM
  7. Delmar's Avatar
    None of the verizon stores will do this.....the Cust. support at cingular was way better.
    I'm going to my friends PC and handling that way.

    Marc
    03-22-08 02:45 PM
  8. tboke's Avatar
    Samething happened to me. My end button wasnt responding so I took it back & they tried to fix it but couldnt so they gave me a new 8830!
    03-23-08 12:46 AM
  9. Delmar's Avatar
    You end button did not work also-did you do an upgrade? Are you in PA?

    thx
    Marc
    03-23-08 10:18 AM
  10. crashovrride's Avatar
    When I took my silver 8830 into the store with issues they were going to update the software until I told them that I had already done so.
    03-23-08 11:36 PM
  11. VZWBBnewb's Avatar
    I was told by a VZW rep that VZW won't update the OS on the BBs because the OS isn't VZW's, but RIMs and they can't be responsible for any loss of information.
    03-24-08 12:25 AM
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