1. BBMom's Avatar
    I have a new Verizon Storm 9530.

    I sync with MS to the Mac Mini OS X Tiger we have in the office. I have the newest versions of MS on the STorm and on the desktop. I don't get much love from tech support (if you guys are in here, please HELP).

    Two major problems erupted:

    (1) It will sync, but will now not add dates to the BB handheld. I never get an error log on the dates, but I see they are not in my BB. One time, I did get an sync log error, and it was something about not liking the calendar entry's attributes - so it would not transfer it over to my Storm. I have no idea what this means. I have reverted to the backed up database and reset iSync, no luck!!! HELP!!!

    (2) Second issues: When syncing contacts:

    "Plugin Contacts starting
    DeviceException: Device error: Error reading record from device
    An error occurred while updating the local database from the device.
    Plugin Contacts did not complete.
    Synchronization cancelled due to error. You may need to restart The Missing Sync on the device if problems persist."

    HELP!!! As usual, no to slow response from tech support. I cannot wait a week on this. I have appts. for work which are crucial to my job!! Thanks!!!!
    04-29-09 12:50 PM
  2. blkswife5's Avatar
    05-03-09 12:49 PM