1. Jack Pollack's Avatar
    I'm having trouble syncing my BB Bold with Entourage.

    I have Entourage settings set to sync with iCal and Address book. I have iSync enabled.

    When I sync I get a dialog box telling me that the iSync service has crashed and asks if I want to restart it.

    I have downloaded the latest BlackBerry Desktop Software for Mac (Dated 12/8/09). I have Office Mac 2008 installed with all the latest updates. I'm running OS 10.6.2

    (I have more of the log if it would be helpful)
    Microsoft Error Reporting log version: 2.0

    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2009-12-15 16:43:33 -0500
    Application Name: Microsoft Sync Services Application Bundle ID: com.microsoft.entourage.syncservices12
    Application Signature: MSS1
    Application Version: 12.2.3.091001
    Crashed Module Name: unknown
    Crashed Module Version: unknown
    Crashed Module Offset: unknown
    Blame Module Name: unknown
    Blame Module Version: unknown
    Blame Module Offset: unknown
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    12-15-09 10:23 PM
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