1. tmyatt23's Avatar
    for all those out there that are having problems with your phone after trying to update with mac dm I have a possible fix. I know that I shouldn't say this but I had to use *cough* um a pc in order to get it right. I tried the update with mac and I got java errors no facebook and a missing bbm. I heard to try to redo it with a pc and I did. The pc found missing 5.0 stuff after doing the install I have a working facebook bbm and no errors. Try to use a pc if you can.
    10-26-09 05:20 PM
  2. gemni73's Avatar
    that is what i am gathering from all the threads...I have a Mac also so I am wondering if I should go into the store and let them do the update because from the Mac I have no FB and I keep getting the "java" errors with each battery pull. This sucks! Other than no FB my phone is working fine.
    10-26-09 06:28 PM
  3. bluesky74656's Avatar
    I managed to fix the issue without resorting to using a PC. Basically you need to do a fresh OS install, then re-install your third party apps. Here are the steps. I tried to link to the original discussion thread, but can't because I'm too new.

    1.) Backup your data.
    2.) In the Mac version of the Blackberry Desktop software, click Applications, then Check for Updates.
    3.) Click "Show other versions"
    4.) Select the option labelled "Current Version - Reload" then click Select
    5.) In the next screen, expand the "Reload Options" area and make sure both "Back up and restore device data" and "Back up and restore third-party applications" are unchecked
    6.) Click re-load
    7.) Restore your previous backup
    8.) Re-install third-party applications manually.

    This solved the problem for me, hopefully it works for you.
    10-26-09 07:01 PM
  4. bucket772's Avatar
    Had no problems updating with a mac

    upgraded from .323
    10-26-09 09:31 PM
  5. quojo's Avatar
    Go to the store i did, its super awesome!!!
    10-26-09 09:33 PM