1. cjones11481's Avatar
    Please help!! I have a storm and was doing an update and midway through everything shut down... now I have a white screen with a little icon in the middle "reload software 507"... What should I do!?!?!? I'm in trouble!!
    10-12-09 01:27 PM
  2. raluaces's Avatar
    did your phone shut down or your computer, and what were you using to load the os?
    and have you tried searching for the guides on how to save a bricked BB? there everywhere
    10-12-09 01:30 PM
  3. cjones11481's Avatar
    Phone shut down and was using DM for Mac... Message popped up on computer the update failed to load and then phone screen showed the 507 message
    10-12-09 01:32 PM
  4. raluaces's Avatar
    have you tried loading the os again?
    10-12-09 01:33 PM
  5. cjones11481's Avatar
    I did try searching but the instructions are for windows only... that's why I just tried asking here instead...
    10-12-09 01:34 PM
  6. cjones11481's Avatar
    After a couple of minutes it will give me the option to reload then when i hit to reload, after a few minutes, the same will happen, it'll tell me it failed to connect to the device....
    10-12-09 01:35 PM
  7. raluaces's Avatar
    im thinking your going to have to load using windows, i have a mac and what i do is load on windows 7 which is installed through bootcamp, but if you dont want to do that your going to have to use somebody else's windows computer, it just seems easier to use windows in terms of loading a BB OS
    10-12-09 01:37 PM
  8. cjones11481's Avatar
    AHHH! Ok, thanks for your insight...
    10-12-09 01:40 PM
  9. z06mike's Avatar
    I did try searching but the instructions are for windows only... that's why I just tried asking here instead...
    Do you have any other OSs installed on the computer?
    10-12-09 02:52 PM
  10. raluaces's Avatar
    he was doing it in mac os so you cant have oses loaded like on windows, because the install files are exe
    10-12-09 03:12 PM
  11. Nooganator's Avatar
    im thinking your going to have to load using windows, i have a mac and what i do is load on windows 7 which is installed through bootcamp, but if you dont want to do that your going to have to use somebody else's windows computer, it just seems easier to use windows in terms of loading a BB OS
    This is what I was going to suggest. I do all my Os installs through windows 7. Have not installed DM in OSX yet. (probability because i was afraid of this exact reason)
    10-12-09 03:17 PM
  12. raluaces's Avatar
    well i sync in os x with bb dm so i can get my itunes and stuff on my storm but whenever i load i go into windows to do that so i can use bbsak and the apploader.exe that comes with the os
    10-12-09 03:20 PM
  13. z06mike's Avatar
    he was doing it in mac os so you cant have oses loaded like on windows, because the install files are exe

    Oh yeah. Good point!
    10-12-09 03:45 PM
LINK TO POST COPIED TO CLIPBOARD