1. Are-Mad's Avatar
    I lost all of my contacts from my Bold a few weeks ago (nightmare). But no fear, I've got them all on my Mac and i thought DM would sort me out.

    Instead, it seems to only have put a few contacts back onto my Bold and says "Sync failed" each time I try and sync it. The wierd thing is, when i receive a text from someone whos number i USE to have on the phone but dont anymore, their name still appears as the sender. But when I go to my contacts list, theyre not in there?! WTF?!

    Please help. Cheers
    10-22-09 05:29 AM
  2. john dagis's Avatar
    The cure for that is on your mac:
    1. Navigate to <User>/Library/Application Support/
    2. Delete the BlackBerryDesktop folder.
    3. Empty the Trash Bin.
    4. Restart BlackBerry Desktop Manager.
    In DM:
    Check the box that says replace contacts on the bb device before you sync
    10-22-09 06:48 PM