1. stanwelks's Avatar
    I have a Tour with VZW that I need to send back to get another unit and I want to wipe the data from it using the new BB Mac desktop software, though I do not see an option to erase everything. How is this done?

    Thanks!
    09-22-09 01:32 PM
  2. CafeRacer808's Avatar
    Is there a reason why you want to do it using the Mac DM?

    When I sent mine back after getting a replacement, did a wipe via the device itself. Options>Security Options>General Settings>BB Menu Key> Wipe Handheld.
    09-22-09 05:28 PM
  3. stanwelks's Avatar
    I was not aware of this option. Thanks!!! Does this wipe all data and applications off it.
    09-22-09 05:35 PM
  4. LDubs's Avatar
    I was not aware of this option. Thanks!!! Does this wipe all data and applications off it.
    It does. It brings the device back to "out of the box" condition.
    09-23-09 03:54 PM
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