1. Andy348's Avatar
    I think its since I've updated to .247 OS, when I plug my Bold in via usb, the screen goes grey and it says that I need to restart. I'm not trying to use syncmaster or anything, I'm just trying to put some music on via mass storage. I don't think I have enabled mass storage and it doesn't come up whenever I plug it in so idk.

    Note that I have used this USB with my pc and it worked fine
    Whenever it is plugged in it goes to the clock

    Thanks

    Posted from my CrackBerry at wapforums.crackberry.com
    04-03-09 07:15 PM
  2. ScandaLeX's Avatar
    I think its since I've updated to .247 OS, when I plug my Bold in via usb, the screen goes grey and it says that I need to restart. I'm not trying to use syncmaster or anything, I'm just trying to put some music on via mass storage. I don't think I have enabled mass storage and it doesn't come up whenever I plug it in so idk.

    Note that I have used this USB with my pc and it worked fine
    Whenever it is plugged in it goes to the clock

    Thanks

    Posted from my CrackBerry at wapforums.crackberry.com
    If you do not enable mass storage mode, it's not going to come up.
    So with that said-enable mass storage on your BB then plug it into your computer via USB.
    04-04-09 09:11 PM
  3. hackntossh's Avatar
    I think its since I've updated to .247 OS, when I plug my Bold in via usb, the screen goes grey and it says that I need to restart. I'm not trying to use syncmaster or anything, I'm just trying to put some music on via mass storage. I don't think I have enabled mass storage and it doesn't come up whenever I plug it in so idk.

    Note that I have used this USB with my pc and it worked fine
    Whenever it is plugged in it goes to the clock

    Thanks

    Posted from my CrackBerry at wapforums.crackberry.com
    You are experiencing a kernel panic. If you open /Applications/Utilities/Console.app and on the left looks under "/Library" you will see several "Panic.log" files. Copy and paste the text of the last one here and we can see what is causing the panic. (use the "code" tags so the code is wrapped).

    Also something to try. Reboot your computer, when you hear the boot chime hold down Apple Key + Option + P + R at the same time until you hear your Mac chime again. Let your Mac boot plug in your Bold and see what happens.

    If your Mac still kernel panics I'd like to look at the log and see what exactly is causing it.
    04-05-09 08:10 AM
  4. Andy348's Avatar
    How do I enable mass storage if it doesn't come up when I plug it in?

    And ill try the above sugestions. Thanks

    Posted from my CrackBerry at wapforums.crackberry.com
    04-05-09 12:43 PM
  5. ScandaLeX's Avatar
    How do I enable mass storage if it doesn't come up when I plug it in?

    And ill try the above sugestions. Thanks

    Posted from my CrackBerry at wapforums.crackberry.com
    Mass storage mode has to be enabled in order for the BB to show up when you plug it into your computer.

    Options > Media Card > Mass Storage Mode Support > Menu > On.
    04-05-09 01:17 PM
  6. Andy348's Avatar
    Mass storage mode has to be enabled in order for the BB to show up when you plug it into your computer.

    Options > Media Card > Mass Storage Mode Support > Menu > On.
    Didn't work with Mass Storage on or off.

    You are experiencing a kernel panic. If you open /Applications/Utilities/Console.app and on the left looks under "/Library" you will see several "Panic.log" files. Copy and paste the text of the last one here and we can see what is causing the panic. (use the "code" tags so the code is wrapped).

    Also something to try. Reboot your computer, when you hear the boot chime hold down Apple Key + Option + P + R at the same time until you hear your Mac chime again. Let your Mac boot plug in your Bold and see what happens.

    If your Mac still kernel panics I'd like to look at the log and see what exactly is causing it.

    The Apple Key + Option + P + R suggestion did not work. I'm a bit confused though for your other suggestion.

    So I go to Console -> ~/Library/Logs (or /Library/Logs which one?) -> Click right on it, does nothing. Click the down arrow next to it (to the left) and a list comes down. -> Nothing with Panic

    If I do the same as above but use the /Library theres a Panic Reporter but no logs come up. Help!!!
    04-05-09 04:03 PM
  7. hackntossh's Avatar
    If I do the same as above but use the /Library theres a Panic Reporter but no logs come up. Help!!!
    Hi Andy-

    If your system has ever recorded a kernel panic you will see a log that looks like this:



    Copy the contents of what is in the dated entry under Panic Reporter and I will have a look.

    Cheers.
    04-05-09 06:46 PM
  8. Andy348's Avatar
    Hi Andy-

    If your system has ever recorded a kernel panic you will see a log that looks like this:



    Copy the contents of what is in the dated entry under Panic Reporter and I will have a look.

    Cheers.
    Code:
    Sun Apr  5 15:44:43 2009
    panic(cpu 1 caller 0x003EB97C): "IOUSBDevice::_RESERVEDIOUSBDevice8 called\n"@/SourceCache/xnu/xnu-1228.9.59/libkern/c++/OSMetaClass.cpp:816
    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
    0x54fafa68 : 0x12b4f3 (0x45b13c 0x54fafa9c 0x1335e4 0x0) 
    0x54fafab8 : 0x3eb97c (0x49c500 0x689af10 0x689af10 0x8) 
    0x54fafad8 : 0x608812 (0x63dc18 0x8 0x54fafb08 0x3ece8f) 
    0x54fafaf8 : 0x5ae61b66 (0x74ee600 0x54fafb1c 0x54fafb28 0x3f0459) 
    0x54fafb28 : 0x5ae629ce (0x6aea200 0x5ae67ad4 0x67ea280 0x0) 
    0x54fafb78 : 0x412976 (0x6aea200 0x75ef600 0x1 0x3ecd96) 
    0x54fafbd8 : 0x414219 (0x75ef600 0x6aea200 0x7604d60 0x7604ce0) 
    0x54fafc58 : 0x413a7d (0x75ef600 0x6cda0c0 0x0 0x1) 
    0x54fafca8 : 0x414786 (0x75ef600 0x2 0x75ef704 0x0) 
    0x54fafce8 : 0x40e528 (0x75ef600 0x2 0x1 0x5f5aa2) 
    0x54fafd28 : 0x60573d (0x75ef600 0x2 0x62da7c 0x76099a0) 
    0x54fafda8 : 0x5ae529a5 (0x74ee600 0x778a680 0x1 0x1) 
    0x54fafe08 : 0x5ae52bd5 (0x778a680 0x1 0x8004 0x201) 
    0x54fafe48 : 0x412976 (0x778a680 0x74ee600 0x1 0x3ecd96) 
    0x54fafea8 : 0x414219 (0x74ee600 0x778a680 0x76081c0 0x76081e0) 
    0x54faff28 : 0x413a7d (0x74ee600 0x6cd6e00 0x0 0x3f1bef) 
    	Backtrace continues...
          Kernel loadable modules in backtrace (with dependencies):
             com.apple.iokit.IOUSBMassStorageClass(2.0.4)@0x5ae60000->0x5ae69fff
                dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(2.0.5)@0x7f5000
                dependency: com.apple.iokit.IOUSBFamily(3.1.5)@0x5e9000
                dependency: com.apple.iokit.IOStorageFamily(1.5.5)@0x80e000
             net.pocketmac.driver.BlackberryUSBDev(3.1.3)@0x5ae51000->0x5ae53fff
                dependency: com.apple.iokit.IOUSBFamily(3.1.5)@0x5e9000
             com.apple.iokit.IOUSBFamily(3.1.5)@0x5e9000->0x63dfff
    
    BSD process name corresponding to current thread: kernel_task
    
    Mac OS version:
    9G55
    
    Kernel version:
    Darwin Kernel Version 9.6.0: Mon Nov 24 17:37:00 PST 2008; root:xnu-1228.9.59~1/RELEASE_I386
    System model name: MacBook4,1 (Mac-F22788A9)
    Thank you so much for your help so far. People like you keep this community going!
    04-05-09 07:44 PM
  9. hackntossh's Avatar
    Code:
    	Backtrace continues...
          Kernel loadable modules in backtrace (with dependencies):
             com.apple.iokit.IOUSBMassStorageClass(2.0.4)@0x5ae60000->0x5ae69fff
                dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(2.0.5)@0x7f5000
                dependency: com.apple.iokit.IOUSBFamily(3.1.5)@0x5e9000
                dependency: com.apple.iokit.IOStorageFamily(1.5.5)@0x80e000
             net.pocketmac.driver.BlackberryUSBDev(3.1.3)@0x5ae51000->0x5ae53fff
                dependency: com.apple.iokit.IOUSBFamily(3.1.5)@0x5e9000
             com.apple.iokit.IOUSBFamily(3.1.5)@0x5e9000->0x63dfff
    Hi Andy-

    This is the part that is useful. Your kernel panic is being caused by the Pocketmac driver interacting with your computers USB kernel extension.

    I would try doing a Safe Boot (instructions here). Try plugging your Bold in while in Safe Boot mode and see if your computer will at least not kernel panic.

    After that I would completely uninstall Pocketmac (directions here) and reboot. Plug your Bold in and make sure that your BB doesn't make your Mac kernel panic.

    If after the Safe Boot or Pocket Mac removal you can plug into your Mac and it does not kernel panic then I would reinstall Pocket Mac and the associated drivers provided by RIM. If it continues to kernel panic after the uninstall let me know and we can try something else...

    GOOD LUCK!
    Last edited by hackntossh; 04-05-09 at 08:03 PM.
    04-05-09 08:00 PM
  10. Andy348's Avatar
    Uninstalled and it still didn't work. I might have missed a file or two (step 13 I think) but I just couldn't find it... I'll look for it.

    I booted it up in safe mode and still the same problems.

    Thanks a lot for the help. Sure is annoying!!
    04-05-09 08:28 PM
  11. hackntossh's Avatar
    Hi Andy-

    Steps 16 and 17 would be the most important steps as they actually remove the kernel extension(s) which are causing the problem.

    Did you successfully get rid of those two files?
    04-05-09 08:33 PM
  12. Andy348's Avatar
    Well I just rechecked my extensions and cannot find them. I entered the names of the files into Spotlight and it couldn't find it either.

    And the plot thickens...
    04-05-09 08:37 PM
  13. hackntossh's Avatar
    I would be interested to see one of the newer kernel panic logs that occur while Pocketmac is NOT installed. If it is a corrupted USB kernel extension then we should see a similar kernel panic log without this line in it.

    net.pocketmac.driver.BlackberryUSBDev(3.1.3)@0x5ae 51000->0x5ae53fff
    Can you post one of the newer panic logs that occured with Pocketmac completely uninstalled?

    I'm **** bent on seeing this one through
    04-05-09 08:41 PM
  14. Andy348's Avatar
    I would be interested to see one of the newer kernel panic logs that occur while Pocketmac is NOT installed. If it is a corrupted USB kernel extension then we should see a similar kernel panic log without this line in it.



    Can you post one of the newer panic logs that occured with Pocketmac completely uninstalled?

    I'm **** bent on seeing this one through
    Hahaha.

    Code:
     Sun Apr  5 20:47:01 2009
    panic(cpu 0 caller 0x003EB97C): "IOUSBDevice::_RESERVEDIOUSBDevice8 called\n"@/SourceCache/xnu/xnu-1228.9.59/libkern/c++/OSMetaClass.cpp:816
    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x6645f9e8 : 0x12b4f3 (0x45b13c 0x6645fa1c 0x1335e4 0x0) 
    0x6645fa38 : 0x3eb97c (0x49c500 0x5bd7b1f4 0x5bd7b1f4 0x8) 
    0x6645fa58 : 0x5bd57812 (0x5bd8cc18 0x8 0x6645fa88 0x3ece8f) 
    0x6645fa78 : 0x5d1b2b66 (0x78e2600 0x6645fa9c 0x6645faa8 0x3f0459) 
    0x6645faa8 : 0x5d1b39ce (0xc110200 0x5d1b8ad4 0x7254640 0x0) 
    0x6645faf8 : 0x412976 (0xc110200 0x8a1e500 0x1 0x3ecd96) 
    0x6645fb58 : 0x414219 (0x8a1e500 0xc110200 0x8a28460 0x8a115e0) 
    0x6645fbd8 : 0x413a7d (0x8a1e500 0x7abca80 0x0 0x1) 
    0x6645fc28 : 0x414786 (0x8a1e500 0x2 0x77f1a04 0x0) 
    0x6645fc68 : 0x40e528 (0x8a1e500 0x2 0x1 0x5bd44aa2) 
    0x6645fca8 : 0x5bd5473d (0x8a1e500 0x2 0x5bd7ca7c 0x8a28ec0) 
    0x6645fd28 : 0x5cb85f7d (0x78e2600 0xbce5400 0x1 0x1) 
    0x6645fd58 : 0x5cb852db (0xbce5400 0x1 0x1 0x0) 
    0x6645fdf8 : 0x5cb84565 (0xbce5400 0x5bd8cc18 0x6645fe48 0x40fdd6) 
    0x6645fe48 : 0x412976 (0xbce5400 0x78e2600 0x1 0x3ecd96) 
    0x6645fea8 : 0x414219 (0x78e2600 0xbce5400 0x8a10dc0 0x8a10b80) 
    	Backtrace continues...
          Kernel loadable modules in backtrace (with dependencies):
             com.apple.iokit.IOUSBMassStorageClass(2.0.4)@0x5d1b1000->0x5d1bafff
                dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(2.0.5)@0x5c772000
                dependency: com.apple.iokit.IOUSBFamily(3.1.5)@0x5bd38000
                dependency: com.apple.iokit.IOStorageFamily(1.5.5)@0x55ac8000
             com.apple.driver.AppleUSBComposite(3.0.0)@0x5cb83000->0x5cb87fff
                dependency: com.apple.iokit.IOUSBFamily(3.1.5)@0x5bd38000
             com.apple.iokit.IOUSBFamily(3.1.5)@0x5bd38000->0x5bd8cfff
    
    BSD process name corresponding to current thread: kernel_task
    
    Mac OS version:
    9G55
    
    Kernel version:
    Darwin Kernel Version 9.6.0: Mon Nov 24 17:37:00 PST 2008; root:xnu-1228.9.59~1/RELEASE_I386
    System model name: MacBook4,1 (Mac-F22788A9)
    04-05-09 08:50 PM
  15. hackntossh's Avatar
    Hi Andy-

    1 of 2 things can be going on.

    1. You can be experiencing a legitimate hardware issue that would require Apple to replace parts (Main Logic Board failure). If you plug in another USB Mass Storage device like an external hard drive, or some like like a USB printer or USB mouse does anything happen?

    2. Your kernel extension could be corrupt and you could require an Archive and Install.

    I think the second option is more likely but it is also a giant pain in the ***.
    04-05-09 08:54 PM
  16. Andy348's Avatar
    I guess this problem is blamed on my stupidity + laziness (is there a difference?).

    I used Gizmodo's guide to jailbreak my iPod Touch. In order to do this, I needed to downgrade a specific piece of software. Afterwards, I was supposed to re-update it, but being so distracted with my new jailbroken iPod, it slipped my mind.

    I just reinstalled and it works perfectly.

    Sorry I didn't mention this earlier. I can't thank you enough Hackntossh!!!
    04-05-09 09:09 PM
  17. hackntossh's Avatar
    I want to throw things at you and give you a high-five at the same time
    04-05-09 09:12 PM
  18. Andy348's Avatar
    Lolololol.

    I guess I deserve both
    04-05-09 09:21 PM
  19. ScandaLeX's Avatar
    While Hack is throwing things at you, can you please tell me what the iPod Touch had to do with your BB not connecting through USB?
    04-05-09 09:35 PM
  20. Andy348's Avatar
    Well in order to jailbreak my ipod, I needed to downgrade a piece of software. This allowed the quickpwn software to jailbreak iPods run on my Mac. The newest version held a security update so you could not jb your iPod.

    It wasn't a whole OS downgrade, just a very specific file that needed to be changed.

    *ducks from hack*

    Posted from my CrackBerry at wapforums.crackberry.com
    04-05-09 10:40 PM
  21. ScandaLeX's Avatar
    Andy, when you say downgrade, are you refering to your Touch or Mac?

    Posted from my CrackBerry at wapforums.crackberry.com
    04-05-09 10:42 PM
  22. hackntossh's Avatar
    Andy, when you say downgrade, are you refering to your Touch or Mac?

    Posted from my CrackBerry at wapforums.crackberry.com
    He downgraded his USB kernel extension on the Mac in order to reverse a "fix" Apple had put in there to prevent the jailbreaking of iPod touch's.

    Here are the Gizmodo instructions:

    Lots of users have been experiencing problems with the use of DFU mode after applying yesterdays 10.5.6 system update.

    We believe this behavior is due to a kernel bug not a specific countermeasure by Apple. Possible fixes are (try at your own risk!) -

    1. Replace the following plugin kexts from within IOUSBFamily.kext with the ones from 10.5.5 and then rebuild kextcache (if you dont understand this, then you shouldnt attempt it!)

    /System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/AppleUSBHub.kext

    /System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/IOUSBCompositeDriver.kext
    04-06-09 07:58 AM
  23. ScandaLeX's Avatar
    Thanks Hack. NOW it all makes sense.
    04-06-09 11:41 AM
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